Returns & Exchanges
At UNNA, we are dedicated to ensuring your athletic gear meets your performance standards. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unworn items with original tags attached into their original packaging to ensure the gear remains protected during transit.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.